Page 2 of 2

Re: Shortage of TestIM

PostPosted: Tue Jan 23, 2018 1:53 pm
by MikeDCross
So, I emailed the UK and US customer service emails.. the UK ignored me (again), the US gave me the number of customer relations in the UK organisation and told them to expect my call.

I call, they confirm that they have a manufacturing problem, they are not expecting to manufacture until an undefined (think late) date In March or possibly April. When manufacturing does resume, we can expect to see a shortage for 1+ months as they handle the backlog of orders.

It is good to know what is happening, it would be better to know when things will return to normal,

Mike

Re: Shortage of TestIM

PostPosted: Tue Jan 23, 2018 4:02 pm
by Pat
Testogel
Besins healthcare have let us know that the next supply of Testogel is expected to arrive on 30 Jan. They had two lots of deliveries during Dec and it appears to have been sold out.

They say there has been challenges in terms of meeting the demand for Testogel 50g sachets. So, they have been working on finding a solution as an alternative option and now confirm that the alternative product is available in the form of Testogel 16.2 mg/g Gel Pump pack 88g. The stock has just arrived and is due to be launched on 5 Feb. The sachet will continue.

If we receive any more updates, Ill let you know.
Pat McBride

Re: Shortage of TestIM

PostPosted: Fri Jan 26, 2018 1:51 pm
by MikeDCross
Pat,

Interesting that Ferring said that they were going to resume manufacturing, yet the web page says it will stop.

my pharmacist says that Testogel is currently out of stock and has no idea when it may be available.

waiting to talk to GP on Wednesday, will see what he says...

Mike

Re: Shortage of TestIM

PostPosted: Sun Jan 28, 2018 9:18 pm
by member_41389
Pat
Perhaps you know the answer to this.
I got a box of testogel from a hospital pharmacy and it was labelled as requiring disposal as hazardous waste! I'm now unsure what I should do with the used sachets - do I save them and ask my pharmacy to dispose of them, do I have to ask my council to arrange a hazardous waste disposal collection occasionally?
Thanks
Tim

Re: Shortage of TestIM

PostPosted: Mon Jan 29, 2018 1:28 pm
by DerryAcro
hi my local doctors practice supply me with a hazardous waste disposal container. I return it to them when necessary and they take care of disposal. Check with your own GP they should be able to arrange this for you.

Re: Shortage of TestIM

PostPosted: Mon Jan 29, 2018 9:47 pm
by member_41389
Hi Derry acro
Thanks for the suggestion. I'll see if I get a sensible reply.
Tim